1. How do you compare to online travel companies like Expedia?
The services offered by online booking agencies are solely based on price, not on customer service or loyalty. Travelers booking trips on their sites are simply looking for the best deal. Thus hotels will provide the least desirable room locations to those customers and reserve the best rooms for customers booking through a travel agent. For hotels, travel agents mean repeat business. Clients returning from a vacation raving about a hotel will tell their agent and the hotel will have repeat business from that agent. In addition, once a trip is booked through an online booking engine it is nearly impossible to speak to a human should you have any questions or require assistance.
My focus is personalized service and creating customized experiences for my clients, because, in all reality today’s best deal may just not be the right match for you. Traveling is a huge investment and I place emphasis on matching my clients with the right destination, accommodations and overall experience. Plus my job doesn’t end when I book your trip. I help during the booking process and stay with you to make sure all goes right. And if there is a problem, I am here to help —whether it’s a supplier who doesn’t deliver or an emergency that makes you cancel the entire trip.
2. Are the trips you offer group tours?
No, all my trips are completely customized. However, if a client prefers to travel with an escorted tour I will match them with the right tour company. But if you prefer to travel on your own I will custom craft the entire itinerary to meet your needs and preferences.
3. How do we keep everyone happy on vacation?
Often times family members have different interests and the concern is they won’t all enjoy a particular destination. It is very simple to ensure the activities during a trip will keep everyone happy… if you’re a foodie perhaps a cooking class in Paris will thrill you, if another family member prefers visiting museums we’ll make sure time is set aside for those visits. For the sports enthusiast, a visit and tour of a soccer stadium will be the highlight of their trip. So, no matter what your interests are there are attractions to keep everyone happy on vacation!
So there you have it… these are the most common questions I hear from travelers. I hope this was helpful in understanding how I can help you plan your next vacation.
I work with my clients on creating personalized travel itineraries while consulting on everything from destinations to excursions and logistics of the trip. Through my personal travel I seek unique activities including private guides and tours for exceptional experiences. More on Belkys